ok thnaks guys i have just been remade a member thanks for the help anyways

hey guys yesterdays as some players will know i was playing as a member bought a house in waterside made many new friends. i signed in today and i spawned in guest world i cannont type in global anymore or open any of my /cprivate chests <object class="emojione" data="https://resources.enjin.com/1489581540/themes/core/images/emojione/svg/2639.svg?0" type="image/svg+xml" standby=":(">:(</object>. it would be good if anyone could help or tell me what they think has happend here maby ban .. or whateva just would love to know thanks. skiller4good